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Personal Data
Name of Museum Visited:
1. Age
8-16 Yrs
25-34 Yrs
45-54 Yrs
65 +Yrs
17-24 Yrs
35-44 Yrs
55-64 Yrs
2. Gender
Male
Female
3. Occupation
Artist
Researcher
Student
Business Person
other
4. Where do you live?
Kenya
East Africa
Africa
other
Section Two
5. How did you find out about the Museum?
Word of Mouth
Media (Print/Electronic); newspaper, magazine radio, T.V
Internet
Other
6. Is this your first time to visit the Museum?
Yes
No
7. How many times have you visited the Museum before?
None
1-5
More than 5
8. How did you visit the Museum? As?
An Individual
A Tour Group
A Family
An Educational Group
A Research Group
9. Did you visit the Museum during the following activities?
Research
A Concert
An Educational Trip
Our Gift Shop
A Guided Tour
Restuarant
Entertainment
Other
10. Kindly give your view on the following areas within the museum
(Please tick as appropriate 1=very poor 2=poor 3=moderate 4=good 5=very good)
(a) Reception
Promptness in attendance
1
2
3
4
5
Staff courtesy
1
2
3
4
5
Efficiency
1
2
3
4
5
Comfort and appearance
1
2
3
4
5
Availability of Museum Brochure
1
2
3
4
5
Relevance of Brochure to Museum
1
2
3
4
5
(b) Exhibition
Could you see all the displays clearly?
Yes
No
(c) How easy is it to understand the labels on the displays?
Very Easy
Quite Easy
Quite Difficult
Very Difficult
11. Approximately how long did you spend your tour of the Museum?
12. Would you come back to visit this Museum?
Yes
No
Please specify why?
13. How would you rate the Museum as whole under the following?
Very Good
Quite Good
Neither Good nor Poor
Poor
Very Poor
14. Describe the Museum
Learning Experience
Fun
Noisy
Uninteresting
Hard to Understand
Congested
15.What is your opinion of this Museum/Monument?
16.What is the first thing that comes to your mind when you hear the following?
Museum
This Museum/Monument
Heritage
17. Additional Comments
Thank you for taking time to fill this questionnaire and helping us serve you better.
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